PARTICIPATION EXPECTATIONS FROM THE ELDERLY PERSPECTIVE PARTICIPANTS OF THE C OVIVENESS SERVICE AND C ONNESS STRENGTHENING , DURING THE PERIOD OF THE PANDEMIC AND REMOTE WORK
Eliane de Oliveira da Silva Souza[1]
Social worker, Master's student in the Master's Program Society and
Development of University
and State of Paraná .
Alana Alves dos Reis Pim[2]
Social Worker .
Gisele Maria Ratiguieri[3]
Social worker, Master's student in the Master's Program Society and
Development of University
and State of Paraná .
Maria Antonia Ramos Costa[4]
Nurse. PhD in
Nursing.
[1]Bachelor in Social Work from the State Faculty
of Education, Sciences and Letters of Paranavaí. Master's student in the
Master's Program Society and Development of University and State of
Paraná . E-mail:
eliane_mauro@yahoo.com.br
[2]Bachelor in Social Work from the State
University of Paraná. Email: alanaaapim@gmail.com
[3]Bachelor in Social Work from the State
University of Paraná. Master's
student in the Master's Program Society and Development of University and State
of Paraná . E-mail:
gisele.ratiguieri@unespar.edu.br
[4]PhD in Nursing from the State University of
Maringá. Professor of the Nursing Course and the Master's Program in Society and
Development of University and State of Paraná . E-mail: maria.costa@unespar.edu.br
Abstract: The objective of this study was to analyze the expectations of the
elderly women assisted by the Service for Coexistence and Strengthening of
Bonds of the Reference Center for Social Assistance, in Vila Operária in the
City of Paranavaí/PR. An experience report was used as a methodology, in view
of the remote work implemented after the beginning of the world pandemic of
Covid 19, in the year 2020. The Whatsapp tool was used for the development of
activities and collection of information. It is concluded that the elderly
participants in the research showed signs of social vulnerability, which
alerts, even more, to the importance of assistance services for these
individuals.
Keywords: Elderly; Social Assistance Reference Center; Coexistence and Bond Strengthening Service; Remote Work.