Liliane Rodrigues de Araújo
Master in Education.
Pedagogue at the State Department of Education of Espírito Santo – SEDU (ES).
liliaraujoe10@hotmail.com.
Raquel Rodrigues Telles
Graduated in
Languages-Portuguese (UFES). Portuguese Language and Writing and Expression
Teacher at Rede Alternativo de Ensino - Serra (ES) raquelrodt@gmail.com
Sérgio Rodrigues de Souza
Pedagogue. Postdoctoral
in Psychology. Athena Educational Institute. Scientific consultant.
srgrodriguesdesouza@gmail.com.
ABSTRACT
Digital illiteracy is a problem that affects a range of individuals at all
educational and social levels, because it is not a question of being in
possession of technodigital consumer goods, but of mastery of the technique on
the handling, possibilities and potential offered by the technological
innovations related to information and communication, access to the world-wide
network of computers and other production processes, generated by the
technical-scientific advances from the second half of the 20th century and
beginning of the 21st century. It is a bibliographical research based on
empirical observation, especially in basic and higher education environments.
The general objective is to solve the conflict between digital illiteracy and
digital exclusion, explaining that the former is characterized as the absence
of dominance and the second, it is a euphemism because the person who changes
is the society and the individual immersed in it suffers its direct impacts,
being included in the digital age as a direct consequence of sociological
advances. This is an issue that needs to be clarified so that the processes of
promoting positive public policies to serve the public are of an effective
character and not merely ideological.
Keywords: Digital illiteracy; Information and communication technologies; Socio-educational impacts; It was tick.